Terms
Last updated: 12 June 2026
These terms apply when you, as a private individual (consumer), buy services or digital programs from [COMPANY NAME], Stockholm, Sweden, email tildetraining@gmail.com ("we", "us"). By completing a purchase you accept these terms. Purchases can be made by those aged 18 or over.
We offer, among other things, 1-to-1 online coaching, individual training and nutrition programs, and ready-made training programs. Current prices are shown on the website. All prices are stated in [SEK] and are [including/excluding VAT — state which]. We reserve the right to correct any pricing or typographical errors.
An agreement is concluded when you complete your purchase and we confirm it. You will receive an order confirmation to your email address. Keep it — it serves as your receipt.
Payment is made via our payment provider, Stripe. We do not handle or store your full card details. Payment is processed in Stripe's secure payment environment.
Ready-made programs and other digital content are delivered digitally, normally immediately or within [e.g. 24 hours] of completed purchase. Coaching and individually designed programs begin by agreement after you have completed the necessary intake form.
For distance purchases, as a consumer you generally have a 14-day right of withdrawal under the Swedish Distance Contracts Act, counting from the day the agreement was concluded. You do not need to give a reason. However, there are important exceptions relating to digital programs and services that have started:
Digital programs and custom plans (digital content). For programs and plans delivered digitally — including ready-made programs, individual training programs, nutrition plans and the training + nutrition package — the right of withdrawal does not apply once delivery has begun, provided that before the purchase or submission of an intake form you have expressly consented to immediate delivery and acknowledged that you thereby lose your right of withdrawal. You give this consent by ticking the box at the time of purchase or by submitting your intake form. If you have not given such consent, or if delivery has not begun, the 14-day right of withdrawal applies.
Coaching and services. If you have expressly asked us to begin a service (e.g. coaching) during the withdrawal period and the service is fully performed, the right of withdrawal ends once the service is complete. If you withdraw while the service is ongoing, we may charge in proportion to what has already been performed.
You can withdraw from a purchase by sending us a clear message at tildetraining@gmail.com, or by using the withdrawal form at the bottom of this page. You may also use the standard withdrawal form provided by the Swedish Consumer Agency. It is enough that you send your message before the withdrawal period has expired. We will confirm your request once we receive it.
If you are entitled to withdraw from your purchase, we will refund the amount without undue delay, and no later than 14 days from when we receive your request. The refund is made to the same payment method you used for the purchase. It may then take a few banking days before the amount appears in your account.
If there is something wrong with what you bought, you have the right to complain under the Swedish Consumer Sales Act and the rules on consumer protection for digital content. Contact us at tildetraining@gmail.com as soon as you discover the fault, and we will help you.
We follow recommendations from the Swedish National Board for Consumer Disputes (ARN). If you are not satisfied, you can turn to ARN for a free assessment, or get guidance from Hallå konsument (the Swedish Consumer Agency).
We process your personal data in accordance with our privacy policy. As we process health data, this is done only with your explicit consent.
We may update these terms. The terms that applied at the time of your purchase are the ones that govern your order.
Use the form below to easily notify us that you wish to withdraw from a purchase. You can also email us directly at tildetraining@gmail.com.